privacy policy

Privacy Policy
Creative Counseling and Wellness, LLC
Effective Date: January 2025

At Creative Counseling and Wellness, LLC ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ccwnola.com. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We may collect the following types of information when you visit our website:

1. Personal Information:
   
   • Name
   • Email address
   • Phone number
   • Any information you voluntarily provide through contact forms, appointment requests, or inquiries.

1. Non-Personal Information:
   
   • Browser type
   • IP address
   • Device information
   • Referring website URLs
   • Cookies and other tracking technologies

1. Sensitive Information:
   
   • We may collect limited sensitive information relevant to mental health care appointments and communication, but only if you voluntarily provide it through secure forms.

We use your information to:

• Provide and manage counseling and wellness services.
• Respond to inquiries, schedule appointments, and provide customer support.
• Improve our website functionality, security, and user experience.
• Send you relevant updates, newsletters, or promotional content if you have opted in.
• Comply with legal obligations and ensure security.

We do not sell or trade your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist with website management, email communication, and scheduling systems.
• Legal Obligations: If required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or transfer of business assets.

We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website. This helps us understand usage patterns and improve our services.

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time.
• Request details about the information we hold about you.

To exercise these rights, please contact us at admin@ccwnola.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission is completely secure, and we cannot guarantee absolute security.

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain information from children without verified parental consent.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Creative Counseling and Wellness, LLC
2909 Division Street, Suite C, Metairie, LA 70002
Email: admin@ccwnola.com